Kuwait consumers go cashless as trust in digital payments surges amid COVID-19: Visa-KBA survey

  • Current pandemic climate: 65% of consumers report increased use of digital payments when shopping in-store; 44% consumers in Kuwait are shopping more online, with 51% of them using cards and digital wallets to pay instead of Cash on Delivery (COD)
  • Post-COVID-19 outlook: 50% will continue using contactless payments; 46% will opt for digital payments online over COD for future eCommerce purchases
  • Survey release marks launch of third annual Visa-KBA “Stay Secure” social media campaign